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Certinia PSA-Sysadmin Exam Syllabus Topics:

Topic	Details
Topic 1	Configuration Management: In this section, the topics covered include General Configuration & UX customization, Customize Page Layouts, configuring Task Time Entry Mode, and creating Report and Dashboard Folders.
Topic 2	Automated Jobs & Scheduled Maintenance: In this section, the focus is on how to schedule Jobs
Topic 3	PSA Custom Settings, Configuration Groups, and Metadata: This section covers Lightning Components & Visualforce Pages, how to manage Lightning Pages, use Field Sets to Customize Lightning and or Visualforce Pages, PSA Configuration Groups, Manage Configuration Groups, PSA Custom Settings, Review & Maintain Existing Custom Settings, and creating importing Regions-Practices-Groups.
Topic 4	User Management: This section covers Security, how to manage User Access by Assigning & Managing, Permission Controls, User Access by Assigning Permission Controls, Workspaces, how to assign Workspaces to New Users, and how to maintain workspaces to Reflect Personas within the organization.
Topic 5	Schedule Review Delete Scheduled Jobs According to Business Needs; Perform Routine Cleanup, Configuration in 'Actuals Configuration Group' and Set Mode for Calculation, and App Log Maintenance.

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Certinia PSA System Administrator 2023 Sample Questions (Q21-Q26):

NEW QUESTION # 21
In your company, you are responsible for reviewing/maintaining Workspaces. You need to adjust the Default FinancialForce Navigation in the Service Delivery Workspace. You know you need to use the "Navigation Configuration Builder" screen, but you do not see this option available in the "App Launcher".
Which of the following is a possible reason?

A. You need to have the "Configuration Builder Menu" setting set to "TRUE" on the SalesForce User setup screen
B. You need to have "System Administrator" Permission Control record assigned
C. You do not have the "FF Configuration Builder" Permission Set assigned

Answer: C

NEW QUESTION # 22
Your organization has decided to use Workspaces but you notice the "PSA workspaces" package has not been installed. What should you do?

A. Call your FF Account Executive
B. Go to FF Community, download the package, and install it
C. Create a Support ticket

Answer: A

NEW QUESTION # 23
What tool can be used to "schedule backlog calculation" and "schedule utilization calculation" in PSA?

A. PSA Administration
B. Feature Console
C. PSA Admin App

Answer: A

NEW QUESTION # 24
Which of the following "frequent tasks" would be found in the "System Administrator Workspace"?

A. Transaction Reconciliation
B. Manage Accounts
C. User Management

Answer: C

NEW QUESTION # 25
Your organization has decided to change the default scheduling strategy to be used as a starting point when creating an Assignment on the Project.
Which of the following tasks do you need to perform to accommodate this requirement?

A. Adjust the Configuration Value record for Scheduling
B. Delete the Configuration Value record for Scheduling
C. Remove scheduling strategy options that will not be used by adjusting the Assignment custom setting.

Answer: A

Explanation:
To change the default scheduling strategy used when creating an assignment on a project:
* Navigate to Configuration Options:
* Go toApp Launcherin Salesforce.
* Search for and openPSA Administration.
* LocateConfiguration Options.
* Find the Scheduling Configuration Group:
* Look for the configuration group related toScheduling.
* Open theConfiguration Value recordfor Scheduling.
* Adjust the Default Scheduling Strategy:
* Modify theDefault Scheduling Strategyto the new preferred value.
* Save changes.
* Test the Configuration:
* Create a new Assignment on a Project.
* Verify that the newdefault scheduling strategyis applied.
* PSA System Administration Guide
* Certinia PSA Data Dictionary and Configuration Guide
References:

NEW QUESTION # 26
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